Privacy policy for other services

All websites that process personal data of users nowadays must have two additional sections: Privacy Policy and Terms of Conditions. In this regard, many questions arise from developers and site owners: why should this information be published, what should it include, and who should be entrusted with the development of the Privacy Policy and Terms of Conditions?

In August 2021, WhatsApp's mistakes in drafting the Privacy Policy cost the company EUR 225 million. And in January 2022, Google had to pay EUR 90 million for violating the procedure for obtaining consent to the use of cookies.

In July 2020, the Italian Data Protection Authority imposed a fine of EUR 17 million on the telecommunications company Wind for its illegal direct marketing activities. The company sent advertisements to Italians without their consent. But the customers could not refuse it because of the incorrect contact details

These are just a few examples among many that suffered just because they had mistakes in their Privacy Policy.

WHAT IS THE PRIVACY POLICY AND TERMS AND CONDITIONS

Terms and Conditions is a public agreement (offer) between the right holder (operator) of the site/application/service and the user, presented in a form available for review by the user. Documents with similar contents and similar tasks are often referred to as terms of service and terms of use.

The Terms of Conditions are completely different from the Privacy Policy. Privacy Policy is not an "agreement" on the terms of use of the site" Privacy Policy is information about:

• What types of personal data you collect;
• How you collect them;
• What rights your users have to protect their personal information.
• The rules are an agreement between you and your users regarding the visit and use of the site.

TERMS & CONDITIONS HAVE A NUMBER OF ADVANTAGES:

• Provide a record of the terms of the agreement;
• Keep legal disputes to a minimum;
• Cover the entire process of providing services without overlooking minor details;
• Facilitate agreement enforcement;
• Protect against most potential claims. Determine the most convenient jurisdiction and dispute resolution procedures;
• Avoid false expectations.

WHY DO YOU NEED A PRIVACY POLICY?

The Privacy Policy of the website receives permission from the user to collect, process, store and transfer personal data.

The Privacy Policy of the website or software application also informs users about the purpose of collecting personal data and other important points that arise from the requirements of national legislation of different countries and documents such as GDPR and CCPA. The General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) are documents that significantly expand the rights of personal data subjects and raise the level of requirements for ensuring the protection of personal data.

WHAT SECTIONS ARE INCLUDED IN THE PRIVACY POLICY?

The document must include general provisions, information about the operator (owner of the site), methods of processing personal data, a list of processed personal data, the purpose of processing personal data, the rights and obligations of personal data subjects and personal data processor, provisions on third parties.

WHAT CAN WE PLACE IN YOUR TERMS AND CONDITIONS?

The content of your terms of use will depend on the of your website and services you provide. Here are some general sections that we can include in the Terms of Conditions:

• Information about changes to the General Terms and Conditions and notification of customers about it;
• Information about payments, setting out the rules for billing and refunds;
• Information on suspension and termination of the account;
• Limitation of liability, which will indicate the limits of liability that your website will bear;
• Provisions on compensation of any damages caused by users to your website by their actions;
• The choice of governing law under which any disputes arising out of your Terms and Conditions will be resolved.

WHAT ISSUES MAY ARISE?

In the process of writing a Privacy Policy and Terms of Conditions, you may face many questions about legislation and judicial practice.

Key2Law experts have extensive experience in IT, Marketing, PSP and other areas of legislation and are highly qualified in regulatory & compliance practice. Our experts will help you with any complex regulatory & compliance issues.

We will help you manage personal data, comply with the requirements of the General Data Protection Regulation, develop a Privacy Policy and provide the necessary regulatory and compliance support. Our team will help with conducting a comprehensive audit of a website, mobile application, other software product or service. Based on the review results, you will receive a professional opinion with recommendations and a list of necessary actions to comply with the GDPR and/or CCPA.

Privacy Policy and full package of documents of the website can be ordered in a convenient online format.

In order to get more information, please contact us using the feedback form or the contacts listed on the website.